What shipping methods are used and are they free?
We provide free international shipping worldwide. So, when you checkout, you do not have to pay anything extra for shipping irrespective of your location.
What is the time duration for the delivery of my orders?
As our orders are sent all over the world. So, the general estimate is that it may take between 10-40 days. The orders are shipped within 2-3 business days of your order placement. Post that, based on the shipping method chosen for your country, your countries’ customs policy, the estimated delivery can take between 10-40 days. If you do not receive your item within 40 days of your order, you can contact us for a refund.
Is the parcel delivered at home or do I need to collect it?
Your order will be delivered to you by a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advice on how and where your delivery can be collected.
How to track my order and possible issues?
After shipping your order, we will update the tracking info on your account dashboard on Mommy Wears and also email the tracking code to you with the instructions on how to track your product. This may take around 3-6 days after your order has been placed.
Please note that different shipping methods are used to ship worldwide. So, your different orders may show you different delivery dates and schedule.
If your parcel shows that the order has been delivered but you haven’t received it then you can immediately send us an email and we will see what can be done. If you’ve had any difficulty in tracking your order, please feel free to send us an email at firstname.lastname@example.org.